Verified knowledge · AI problem solving

Meet your reliable AI cohost

Host Favorite combines verified property knowledge with AI problem solving to help guests immediately — and alerts your team when a person needs to take over.

Works withHospitableHostaway

Property

Cedar House · Unit 4

Auto-replies
DK

Daniel K.

Checking in now

I’m locked out and the code doesn’t work.
Access code found in knowledge base
Thinking through the problem
I’m sorry about the trouble. The front-door code is 0707. Please try it once more — the first touch can sometimes register as the first digit. I’ve alerted the host now in case that doesn’t resolve it.

Zyra · Virtual assistant · just now

Urgent · Access

Guest is locked out. Verified code and troubleshooting already sent.

Notified host via SMS

Sync across major booking platforms

Stay responsive — without staying on call.

94%Questions handled without host input
10h+Saved every week
4.9★Average guest rating maintained across listings

You stay in control

Turn auto-replies on or off whenever you want. Human can take over anytime.

Only step in when it matters

When your judgment is needed, you get notified about the issue, context, and current status.

More listings. Not more late nights.

Give every listing 24/7 message coverage for $3 per month—without adding another overnight shift.

Contextual Problem Solving

Verified property data grounds the answer, AI reasoning helps immediately, and a human takes over when physical action is needed.

DK

Daniel K.

Cedar House · Unit 4

The code isn’t working. I’m locked out.
Active reservation
Verified

Cedar House · Unit 4

Front-door access

Current code

0707

Access code found in knowledge base

Retrieve verified knowledge

Host Favorite identifies the relevant context, then retrieves from maintained property knowledge.

Faster than humans. Smarter than chatbots.

Host Favorite is the best solution you can find. Human-like capability with 24/7 coverage, and bot-like precision without onboarding friction.

Capability
Manual
Rules
HF
Verified property knowledge
Partial
Contextual problem-solving
Instant routine replies
Partial
Instant urgent troubleshooting
Context-rich handoff
Surface guest feedback
Partial
24/7 coverage
Partial
Cost
$10-$25/hr
$15-$50/month
$3 per listing/mo

Fewer interruptions for hosts. Faster answers for guests.

Less time repeating yourself. More time improving the stay.

Simple pricing. Serious help.

Add a smart, reliable assistant to every listing for just $3 per month.

Host Favorite Core

14 DAYS FREE!
$3per listing / month
No setup feeCancel anytime
  • Answers grounded in verified property knowledge
  • Contextual AI troubleshooting beyond predefined rules
  • Email and SMS alerts for human-needed issues
  • Conversation context included in every alert
  • Direct takeover in Host Favorite or your PMS
  • Nonurgent guest feedback surfaced to the host
Start free trial

Credit card required and securely collected through Stripe at signup. Billing begins after the free trial unless you cancel.

FAQ

Does Host Favorite answer every message automatically?

No. It uses verified property information and reservation context to handle appropriate questions. When physical action or human judgment is needed, it helps the guest first when possible and alerts your team to take over.

What is the difference between property knowledge and AI troubleshooting?

Facts such as access codes, house rules, and amenity details come from maintained property knowledge. AI problem solving interprets the guest’s situation and can generate a relevant troubleshooting step without inventing new property facts.

How does human escalation work?

Host Favorite emails and texts the designated person with a concise summary, conversation context, and what has already been tried. The alert links to the synchronized conversation.

Where does the human reply?

A person takes over and replies directly to the guest through Host Favorite or the connected Hospitable or Hostaway inbox. Host Favorite does not rewrite the human response.

Which property-management systems are supported?

Hospitable and Hostaway are supported. Booking-channel coverage follows the channels connected through your PMS.

What happens after the free trial?

Your card is charged $3 per connected listing each month after the 14-day trial. You can cancel anytime.

Leave your guests in good hands

Give guests quick, thoughtful help—without making every message your job. Meet your reliable AI cohost free for 14 days.

Start free trial$3 per listing/month after the 14-day trial · Cancel anytime